Call with any questions at

(1.800.437.3336)

Need Debt Relief?

See how our program can lower your monthly payments, reduce your interest rates, and take control of your debt.

  Continue Saved Enrollment

Can I still use the same user name/password?

Yes. You'll still be able to access your account using the user name and password you have right now. Visit the new site now, and log in.

Will I get a new copy of my contract?

No – the terms of your program remain in place and we will continue to work on your behalf to help you get out of debt. We will be sending you a letter, however, to confirm the name change.

Are my fees going to change?

Absolutely not. This change is for your benefit — at no additional expense to you.

Can I still make changes online to my program?

Yes. You'll still be able to access all the features you were able to access online through The Freedom Point. Visit the My Account section of the CareOne Web site. You can use the same user name and password you used at The Freedom Point to log in and access or update your account information.

Will I see my old posts in the new community on the CareOne site?

Yes. We’re moving all discussions over to the new Community, so you can keep up with the topics that have already been started — and continue new ones.

Will my Circle log-in work in The CareOne Community?

Yes. Just visit us here and enter the same user name and password. You'll be able to continue posting, reading, and connecting just like always.

Can I still find Ask the Expert in The CareOne community?

Yes! Our coaches are part of the CareOne Community. They're waiting to answer any of your questions about our programs and services, how you can overcome your debt, and ways to plan for the future.

Can I still find FreedomPointers™ on the CareOne Web site?

Yes. You'll find them in our Tip Jar, in the Tools & Tips section. Check them out now!

Can I still participate in the Share the Wealth contest?

Yes. Our Share the Wealth contest still runs every month, with the same great prizes. You'll even be able to view past winners and other top picks in The Winners' Circle. Go ahead, enter this month's contest!

I still have some questions. Who can I contact for answers?

Call our toll-free number, 1.800.4FREEDOM (1-800-437-3336) with any of your questions. Our coaches will be happy to help you, as always.